Operations Management

Operations Management (6 ECTS)

MQF Level 5

Date – TBC
Duration – 30 Hours
Accredited – Yes
Price – Price (Local/EU) – Euro 500 / (Non-EU) – Euro 600

Module Description

This module intends to provide a general management perspective of the role of operations in organisations operating within both manufacturing and service industries. Participants will be exposed to the concepts and techniques involved in designing and managing operations to build the competitive advantage of the organisation and deliver customer satisfaction. 

Entry Requirements

Students should be at least 18 years+ and in possession of a minimum MQF Level 4 Qualification in Facilities Management or related


Level 4 – Diploma in Facilities Management


Be in possession of one of the following:

(a) Grade 5 in English (Matsec Certificate)

(b) IELTs 6.0

(c) Or an equivalent qualification.


This course is targeted at:

  1. individuals aspiring to work as a managers related to facilities and operation management
  2. individuals who wish to advance their education and gain in depth knowledge and skills related to facilities and operation management
  3. individuals already working in the field related to facilities and operation management and would like to obtain qualification in this sector. 

Learning Outcomes

At the end of the module/unit the learner will have acquired the responsibility and autonomy to:

  1. Acknowledge the strategic role of operations management in developing the firm’s competitive advantages
  2. Effectively asssess business processes for enhancements
  3. Apply analytical skills and problem-solving tools to resolve the operational issues 

At the end of the module/unit the learner will have acquired the following skills: 

  1. Effectively understand how operations create value in a business
  2. Demonstarte the ability to choose the right business processes in alignment with the organisation’s strategy
  3. Recognize the role of inventories and the significance of inventory management in various demand settings
  4. Understand capacity planning and identify sources limiting the firm from reaching its goals
  5. Apply appropriate techniques to measure and assess quality
  6. Identify potential risks and apply mechanisms to mitigate them


This module shall be taught through a highly interactive class, where all participants will be encouraged to engage and participate, share and gain from each other’s knowledge and experience. 

Exam, Case Study & Group Presentation

Intake dates


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